> ## Documentation Index
> Fetch the complete documentation index at: https://docs.raleyapps.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Raley Bookman features for asset booking in JSM

> Complete feature list for Raley Bookman: asset booking portal, calendar views, conflict detection, JSM Assets integration, approvals, and customer self-service.

## Feature List

### JSM Portal Bookings

Customers and employees make bookings directly through the JSM customer portal — **no Jira license required** for the person making the booking.

### Dual Asset Support

Works with both asset types:

* **Jira work items** — any Jira issue used to represent a bookable resource (meeting room, vehicle, equipment)
* **JSM Assets** — objects from the JSM Assets schema (requires JSM Premium or Enterprise)

### JQL / AQL Asset Filtering

Use JQL (for Jira work items) or AQL (for JSM Assets) to precisely define which assets are available for booking in each request type. Example: `project = Facilities AND issuetype = "Meeting Room"`.

### Double-Booking Prevention

The system automatically checks for conflicts when a booking is submitted. If the asset is already reserved for the requested time slot, the user is notified and cannot proceed.

### CRON-Based Booking Schedule

Define permitted booking start times using CRON expressions. For example: allow bookings only on the hour during business hours, or at 30-minute intervals excluding lunch.

### Custom Booking Intervals

Set the minimum and maximum booking duration per asset type — from 1 minute to 1 month.

### Calendar and List Views

Users and agents can view existing bookings in two modes:

* **Calendar view** — visual timeline showing reserved and available slots, highlighted in red
* **List view** — tabular view with booking details and links to the corresponding JSM tickets

### Asset Availability from Jira

JSM agents and Jira users can see all current reservations for an asset directly from the asset's Jira work item screen — without switching to the portal.

### Self-Service Management

Customers can:

* Make new booking requests through the JSM portal
* Cancel their own booking requests

### Secure Data Handling

* Booking data stored securely; no private user information retained
* 30+ day backup retention
* All permissions comply with Atlassian Connect security requirements

## Need Help?

* **Service Portal:** [inversionpoint.atlassian.net/servicedesk](https://inversionpoint.atlassian.net/servicedesk/customer/portal/3)
* **Email:** [support@raleyapps.com](mailto:support@raleyapps.com)

***

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