Documentation Index
Fetch the complete documentation index at: https://docs.raleyapps.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Raley Emails Notifications is available for both Jira Cloud and Jira Server/Data Center. The core functionality is the same, but some features differ between deployment types.Feature Comparison
| Feature | Cloud | Server |
|---|---|---|
| Event-triggered notifications | ✓ | ✓ |
| Digest / scheduled notifications | ✓ | ✓ |
| Email destinations | ✓ | ✓ |
| Slack destinations | ✓ | ✓ |
| HipChat destinations | — | ✓ |
| JQL-based filtering | ✓ | ✓ |
| Velocity template engine | ✓ | ✓ |
| HTML email support | Restricted (XSS protection applied) | Full HTML |
| Inline image attachments | ✓ | ✓ |
| Issue file attachments | ✓ | ✓ |
| JSM Approve/Decline buttons | ✓ | — |
| Customer project notifications | ✓ | — |
| Canned notifications (issue panel) | ✓ | ✓ |
| External email recipients | ✓ | ✓ |
| Organization recipients (JSM) | ✓ | — |
| Component lead recipients | — | ✓ |
| Project role recipients | — | ✓ |
| Gmail OAuth2 | ✓ | — |
| Office 365 OAuth2 | ✓ | — |
| Custom SMTP server | ✓ | ✓ |
| Template Wizard | ✓ | — |
| User locale customization | — | ✓ |
| User avatar in emails | — | ✓ |
| Custom email headers | — | ✓ |
| Audit log (private comment) | ✓ | Dedicated Audit tab |
| Admin delivery monitoring | ✓ | — |
HTML Restrictions on Cloud
Note: In the cloud version, not all HTML tags are supported. Certain tags are stripped for XSS (cross-site scripting) security. If you need specific HTML formatting, test your template and check the rendered output in Preview.
Events: Cloud vs Server
Cloud-only events: Issue Unassigned, Jira Comment Deleted, Issue Work Started/Stopped, Worklog operations Server-only events: Jira Comment Deleted (server implementation), all Worklog operations Both: Issue Created/Updated/Assigned/Transitioned/Commented/Resolved/Closed/Deleted, Project events, Version eventsNeed Help?
- Service Portal: inversionpoint.atlassian.net/servicedesk
- Email: support@raleyapps.com
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