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Documentation Index

Fetch the complete documentation index at: https://docs.raleyapps.com/llms.txt

Use this file to discover all available pages before exploring further.

This statement describes the data access, handling, and storage practices for all Raley add-ons. Effective: November 4, 2022.

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Hosting Infrastructure

All cloud-hosted systems run on DigitalOcean and Amazon AWS servers located in Amsterdam and the USA. Server access is limited to the RaleyApps support team.
  • Data retention after uninstall: User-provided data is retained for up to 60 days, then permanently deleted.
  • Third-party sharing: Data is never shared with third parties except as required by law.
  • Encryption: All communications between the app and Jira use SSL and JWT encryption.
  • Google API compliance: The apps comply with the Google API Services User Data Policy.

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Cloud-Hosted Apps

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Raley Emails Notifications

Permissions: READ, WRITE, ADMIN, ACCESS_EMAIL_ADDRESSES What it reads:
  • Jira issues, projects, and versions
  • User data and email addresses from Jira groups and accounts
What it stores:
  • Configuration data (including SMTP, Slack, or HipChat credentials if configured) — backed up for 30+ days
  • When audit is enabled: writes a copy of sent notifications as private issue comments
  • Does not persistently store the details of your Jira issues, projects, or versions
Gmail OAuth: When configured for Gmail, the app stores Message-ID headers and user name/email to enable email threading.

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Raley Intake Forms

Permissions: READ, WRITE, ADMIN What it does:
  • Reads issue and project metadata to build forms
  • Creates Jira issues and JSM customers from form submissions
What it stores:
  • Does not store submitted form data
  • All iframe rendering is HTTPS-protected
  • Communications secured via SSL and JWT
  • Configuration backed up for 30+ days

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Raley Procurement and Quotation

Permissions: READ, WRITE, ADMIN, ACCESS_EMAIL_ADDRESSES What it stores:
  • Workflow statuses, project keys, issue keys, and quantitative PO data (line amounts, summaries)
  • Does not store private user information
  • Configuration backed up for 30+ days

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Raley Bookman

Permissions: READ, WRITE, DELETE What it reads: Jira issues matching configured JQL queries; JSM Assets workspace information What it stores:
  • App-specific booking attributes attached to Jira issues/JSM requests
  • Does not store private user information
  • 30+ day backup retention

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Server-Hosted Apps

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Raley Notifications (Server)

Permissions: READ and WRITE access to issues, attachments, projects, and users on the host Jira server. What it stores:
  • All configuration is stored locally on your Jira server — no data is transmitted to external systems or third parties
  • RaleyApps does not collect installation data from server instances
  • Disaster recovery relies on your Jira server’s own database backup

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Questions?

For data or privacy questions, contact us at support@raleyapps.com.