Our Commitment
InversionPoint LLC provides support for all Raley Apps for Jira and JSM. We commit to responding to every support request within 1 business day.Support Channels
Business Hours
8:00am – 9:00pm (GMT+2), Monday through Friday Requests submitted outside of business hours will be picked up on the next business day.What We Cover
- Product functionality questions
- Issue investigation and resolution
- Workaround suggestions and configuration guidance
- Feedback and feature request collection
What Is Not Covered
- Training or onboarding sessions
- Phone-based support
- Scripting or custom programming services
- Issues unrelated to RaleyApps products
Last updated: May 19, 2026