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Documentation Index

Fetch the complete documentation index at: https://docs.raleyapps.com/llms.txt

Use this file to discover all available pages before exploring further.

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Our Commitment

InversionPoint LLC provides support for all Raley Apps for Jira and JSM. We commit to responding to every support request within 1 business day.

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Support Channels

ChannelDetails
Emailsupport@raleyapps.com
Service Portalinversionpoint.atlassian.net/servicedesk
Communityanswers.atlassian.net
Explore Our Atlassian Apps:https://marketplace.atlassian.com/vendors/1212475/inversion-point-llc?utm_source=mintify&utm_medium=productdocs&utm_campaign=footage&utm_term=&utm_content=

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Business Hours

8:00am – 9:00pm (GMT+2), Monday through Friday Requests submitted outside of business hours will be picked up on the next business day.

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What We Cover

  • Product functionality questions
  • Issue investigation and resolution
  • Workaround suggestions and configuration guidance
  • Feedback and feature request collection

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What Is Not Covered

  • Training or onboarding sessions
  • Phone-based support
  • Scripting or custom programming services
  • Issues unrelated to RaleyApps products
Last updated: May 19, 2026