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Every Raley app runs on one of Atlassian’s 2 app platforms: Connect or Forge. The platform decides where the app’s code runs, who maintains that infrastructure, and where your Jira data is processed. This page explains the difference so you can answer a security review’s first question before it is asked. This is background reading. To install an app, see Installation. For hosting, encryption, and GDPR details, see Data security and privacy.

Two platforms, one Marketplace

Apps on both platforms ship through the same Atlassian Marketplace and install the same way. The difference is architectural.

Connect: the app is a web service

A Connect app is a standalone web application. The vendor hosts and runs it, and it exchanges data with your site through Atlassian’s REST APIs. At install time, your site and the app exchange a shared secret. Every call between the two is then signed with a JSON Web Token (JWT) built from that secret and sent over an encrypted HTTPS connection, so each side can verify who is calling and that nothing changed in transit. Atlassian documents this model in Security for Connect apps. The trade-off: the vendor gets freedom to build on any language and stack, and in exchange the vendor, not Atlassian, owns the hosting and its security posture.

Forge: the app runs inside Atlassian

A Forge app is hosted entirely on Atlassian’s infrastructure. Its code runs as functions inside Atlassian’s cloud, in a sandbox that enforces tenant isolation and restricts data egress by design. The vendor still writes and maintains the app; Atlassian runs it. The trade-off runs the other way: less infrastructure freedom for the vendor, stronger platform guarantees for you.

Where the platforms are heading

Atlassian has spent years unifying the two platforms, moving Connect capabilities onto Forge step by step. Connect apps keep their Marketplace listings and customer installs through that transition. For the current state of the migration, Atlassian’s cloud app hosting guide is the source of truth.

Which platform each Raley app uses

We list an app here once its platform is confirmed: For any app, including the ones not listed yet, the authoritative record is the Privacy & Security tab of its Atlassian Marketplace listing. We add rows here as platforms are confirmed rather than guessing.

What this page does not answer

Anything else, ask us through Support.
Last updated: August 19, 2026