Documentation Index
Fetch the complete documentation index at: https://docs.raleyapps.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Raley continuously monitors outgoing email delivery. When a delivery failure occurs — such as an SMTP connection error, OAuth2 problem, or authentication failure — the system records it and can alert administrators automatically.Send Audit
The Send Audit tab is the primary tool for reviewing notification delivery.- Go to Apps → Raley Emails Notifications → Send Audit
- Filter by notification name, issue key, recipient, or status
- Entries with Status = Error include a description of the failure reason
- SMTP connection failure
- OAuth2 token expired
- Template evaluation error
- Insufficient Jira permissions to read the required fields
Admin Delivery Alerts
Jira administrators can enable automatic email alerts when delivery failures are detected. To enable monitoring alerts:- Go to Apps → Raley Emails Notifications → Settings
- Find the Monitoring section
- Enter one or more email addresses (comma-separated) where alert digests should be sent
- Save
- The notification name that failed
- The failure reason
- The number of affected emails
notifications@raleyapps.com
When No Monitoring Is Configured
If no monitoring email is configured, delivery failures will only be visible in the Send Audit tab. Users won’t be notified automatically. It is strongly recommended to configure at least one monitoring recipient for production instances.Need Help?
- Service Portal: inversionpoint.atlassian.net/servicedesk
- Email: support@raleyapps.com
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